Deliver residential renovation and construction services at such consistently high standards of quality, professionalism, ethics, reliability and integrity that will set the standard of excellence for the renovation industry.
Our Mission Statement:
Our mission is to provide high quality professional home renovations and construction services.
We transform our client’s lives by improving their standard of living and life style in their own home
We deliver quality work, use quality materials and do the projects on time and on budget.
We are professional, respectful and fair to all our clients, employees, contractors and suppliers
By involving best practices in project management and scheduling, we are trustworthy, reliable and consistently deliver a worry free turn-key service and a pleasant experience to our clients
We create a positive and healthy work environment and encourage our team members to reach their full potential but also expect them to be responsible and accountable for their work
In all of our building and renovation projects, we always meet or exceed the requirements of the Victorian Building Code
We use the best people, materials, tools and building techniques. We stand behind our work 100% and offer a full 10 year warranty on our workmanship
We always strive to exceed our client’s expectations
We work hard to minimize the impact that our renovation / construction work has on our clients:
We use the appropriate safety gear and keep a safe work environment.
We try to reduce the project duration and therefore the length of the home disturbance but never at the expense of lowering our quality standards
We conduct ourselves on highest levels of ethics, honesty and respect for our clients to develop trusting relationships with them. There is no room for horror stories
We are fully committed to every project that we do and involve excellent communication at all times: During the construction phase of our projects we have regular project meetings with our clients and we will always return their telephone calls and e-mails usually within a business day
We maintain realistic time lines and deliver on what we promise – without delays, overcharges, or hassles
We are a Licensed very organized and have systems and processes in place that allow us to consistently deliver exceptional service and create delighted clients with every project that we take on!
We adhere to a strict Code of Ethics and Code of Conduct